FAQ

Yes — completely free standard shipping on every order, worldwide. No minimum spend, no small print. Every order ships free, every time.

Orders are dispatched within 24 hours and typically arrive within 7–14 business days. You will receive a tracking number by email once your order has shipped.

Yes. Once your order ships, you’ll receive a confirmation email with your tracking number. Visit our order tracking page for the latest update on your parcel.

Yes — we ship to most countries worldwide, all with free shipping. Delivery times may vary slightly by destination but are typically 7–14 business days.

We offer a 30-day hassle-free returns policy. If you’re not completely satisfied for any reason, contact us within 30 days of delivery and we’ll arrange a full refund — no questions asked.

Simply contact us with your order number. We’ll reply within 24 hours with return instructions. Refunds are processed within 3–5 business days of us receiving the item.

For overnight indoor use, the UV Killer Lamp is our most popular. For active swatting, the Electric Swatter is ideal. For on-the-go or outdoor protection, the Repellent Watch works anywhere. To stop mosquitoes entering a room entirely, the Window Net is the permanent solution. Many customers combine two or three products for complete coverage.

Absolutely. Our entire range is 100% chemical-free. We use physical (UV, electric, mesh) and ultrasonic technology that produces no harmful chemicals or fumes — completely safe around babies, young children, and all household pets.

Yes — our range is effective against common mosquito, midge, and gnat species worldwide. The UV lamp, electric swatter, and window nets are all highly effective throughout peak mosquito season wherever you are.

DEET sprays contain chemicals that some people — especially children — may react to. Our products use physical and electronic methods to repel and trap insects without any chemicals touching your skin or entering the air in your home.